| Value | Description | |
|---|---|---|
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Quality First |
This is more than a core value; it’s our guiding principle. We are unwavering in our commitment to deliver healthcare solutions of the highest standard, ensuring the well-being and satisfaction of our users. With a relentless focus on quality, we strive to pioneer advancements that set new benchmarks in the industry, reinforcing our dedication to excellence in every aspect of our work. |
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Respect is not stiff |
In our interactions with customers, employees, and other stakeholders, it is imperative to regard them as individuals with equal value. Consequently, we should exert our utmost effort to attentively listen to and respect everyone’s opinions, even when our own perspectives differ. We foster a culture where humor contributes to openness and connection. |
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Openness over pride |
We build trust by fostering an atmosphere where people dare to be open, including admitting mistakes, while ensuring that decisions are guided by facts rather than ego or prejudice. |
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Velocity with purpose |
We move fast and focused to create meaningful impact. Building on what exists. |
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Statutory, regulatory and contractual requirements shall be documented and serve as input to the planning process. Specific requirements with regard to new or changed systems or services shall be captured as part of the design stage of each project.
This Policy is integrated in the quality manual and communicated to all our employees and other partners. It is used as the basis for setting and reviewing Quality Objectives in accordance with ISO 13485:2016 Quality Management System.
The Quality Policy is subject to an annual review by top management during the Quality Management Review (QMR). This review ensures the policy remains suitable, adequate, and effective in supporting the organization’s quality objectives, strategic goals, and compliance with applicable regulatory requirements. The review process evaluates the continued relevance of the policy, its alignment with the organization’s mission, and its effectiveness in promoting quality and continuous improvement. Any updates or changes to the Quality Policy will be documented in the QMR records.